Mount Hope Centre for Long Term Care Reviews
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MOUNT HOPE CENTRE FOR LONG TERM CARE
21 Grosvenor Street P.O. Box 5777
London, N6A1Y6
Tel : (519) 646-6000
Fax : (519) 646-6148
Year 2021
Complaints Inspection
Oct 07, 2021
Follow-Up Inspection
Oct 07, 2021
Critical Incident Inspection
Oct 07, 2021
Complaints Inspection with Order(s) of the Inspector
Jun 08, 2021
Critical Incident Inspection
Jun 08, 2021
Complaints Inspection
Feb 04, 2021
Critical Incident Inspection
Feb 04, 2021
Year 2020
Critical Incident Inspection
Dec 03, 2020
Complaints Inspection with Order(s) of the Inspector
Nov 12, 2020
Critical Incident Inspection
Nov 12, 2020
Critical Incident Inspection
Sep 30, 2020
Complaints Inspection
Jul 07, 2020
Critical Incident Inspection
Jul 07, 2020
Critical Incident Inspection
Jan 31, 2020
Year 2019
Complaints Inspection
Nov 28, 2019
Critical Incident Inspection
Nov 28, 2019
Critical Incident Inspection
Oct 07, 2019
Critical Incident Inspection
Aug 08, 2019
Critical Incident Inspection
Jul 22, 2019
Critical Incident Inspection
May 24, 2019
Critical Incident Inspection with Order(s) of the Inspector
Apr 01, 2019
Critical Incident Inspection
Jan 30, 2019
Year 2018
Resident Quality Inspection
Nov 16, 2018
Critical Incident Inspection with Order(s) of the Inspector
Jul 12, 2018
Follow-Up Inspection with Order(s) of the Inspector
Jun 25, 2018
Critical Incident Inspection
Feb 21, 2018
Resident Quality Inspection with Order(s) of the Inspector
Jan 22, 2018
Year 2017
Complaints Inspection with Order(s) of the Inspector
Dec 13, 2017
Complaints Inspection
Nov 16, 2017
Complaints Inspection
Nov 16, 2017
Complaints Inspection
Nov 16, 2017
Follow-Up Inspection with Order(s) of the Inspector
Nov 16, 2017
Critical Incident Inspection
Nov 16, 2017
Critical Incident Inspection
Aug 01, 2017
Resident Quality Inspection with Order(s) of the Inspector
Jun 16, 2017
Year 2016
Complaints Inspection
Oct 03, 2016
Complaints Inspection with Order(s) of the Inspector
Oct 03, 2016
Critical Incident Inspection with Order(s) of the Inspector
Oct 03, 2016
Critical Incident Inspection with Order(s) of the Inspector
Sep 29, 2016
Resident Quality Inspection with Order(s) of the Inspector
Sep 13, 2016
Complaints Inspection
Jul 07, 2016
Complaints Inspection
Jul 04, 2016
Complaints Inspection
Jun 30, 2016
Critical Incident Inspection
Mar 15, 2016
Resident Quality Inspection with Order(s) of the Inspector
Jan 28, 2016
Critical Incident Inspection
Jan 20, 2016
Complaints Inspection
Jan 19, 2016
Year 2015
Complaints Inspection
Dec 24, 2015
Follow-Up Inspection
Dec 22, 2015
Critical Incident Inspection
Dec 17, 2015
Critical Incident Inspection
Sep 29, 2015
Critical Incident Inspection
Sep 04, 2015
Critical Incident Inspection
Jun 16, 2015
Complaints Inspection
Jun 15, 2015
Complaints Inspection
Feb 26, 2015
Complaints Inspection
Jan 13, 2015
Year 2014
Follow-Up Inspection
Dec 03, 2014
Complaints Inspection
Nov 20, 2014
Follow-Up Inspection
Oct 20, 2014
Follow-Up Inspection with Order(s) of the Inspector
Oct 10, 2014
Resident Quality Inspection with Order(s) of the Inspector
Sep 24, 2014
Complaints Inspection
Sep 19, 2014
Complaints Inspection
Sep 19, 2014
Complaints Inspection
Sep 19, 2014
Complaints Inspection
Sep 19, 2014
Critical Incident Inspection
Sep 15, 2014
Critical Incident Inspection
Sep 15, 2014
Follow-Up Inspection
Aug 18, 2014
Critical Incident Inspection
Aug 18, 2014
Critical Incident Inspection
Aug 18, 2014
Critical Incident Inspection
Aug 18, 2014
Critical Incident Inspection
Aug 15, 2014
Complaints Inspection
Aug 14, 2014
Critical Incident Inspection
Aug 14, 2014
Complaints Inspection with Order(s) of the Inspector
Feb 19, 2014
Critical Incident Inspection with Order(s) of the Inspector
Feb 14, 2014
Critical Incident Inspection with Order(s) of the Inspector
Feb 14, 2014
Year 2013
Complaints Inspection
Dec 19, 2013
Complaints Inspection
Dec 11, 2013
Critical Incident Inspection
Dec 11, 2013
Complaints Inspection
Oct 11, 2013
Critical Incident Inspection with Order(s) of the Inspector
Sep 04, 2013
Complaints Inspection
Jun 28, 2013
Complaints Inspection
Jun 21, 2013
Complaints Inspection
May 16, 2013
Complaints Inspection
Apr 30, 2013
Complaints Inspection
Feb 28, 2013
Complaints Inspection
Feb 20, 2013
Complaints Inspection
Jan 23, 2013
Complaints Inspection
Jan 15, 2013
Year 2012
Complaints Inspection
Jun 26, 2012
Complaints Inspection
Jun 13, 2012
Follow-Up Inspection
Feb 21, 2012
Year 2011
Complaints Inspection with Order(s) of the Inspector
Oct 24, 2011
Complaints Inspection
Aug 11, 2011
Critical Incident Inspection
Aug 11, 2011
Complaints Inspection
May 17, 2011
Complaints Inspection
May 12, 2011
Critical Incident Inspection
Apr 19, 2011
How to interpret these results
This page displays the Inspection reports and any orders that have been issued for the LTC home you selected.
Terms and Definitions
Inspections
An inspection by inspectors of the Ministry of Health and Long-Term Care to determine compliance with the Long Term Care Homes Act (LTCHA) and Ontario Regulation 79/10. LTC Home inspectors inspect each LTC Home at least once a year. There are different types of inspections: pre-occupancy and post-occupancy for new Homes, complaint, critical incident, follow up and comprehensive inspections.
Inspection Report Date
This is the date the Long-Term Care (LTC) home inspection report was finalized by the inspector.
Inspection Type
This indicates the type of inspection that was conducted, for example a complaints inspection or a follow up inspection.
Lifting of Cease of Admissions
Lifting of Cease of Admissions means a directive from the Director to the placement co-ordinator (i.e.: Home, Community and Residential Care) for the area where the home is located to resume authorizing admissions to the home for a specific period of time.
Notification of Cease of Admissions
Notification of Cease of Admissions means a directive from the Director to the placement co-ordinator (i.e.: Home, Community and Residential Care) for the area where the home is located to cease authorizing admissions to the home for a specific period of time.
Orders
Direct instruction from an inspector and Director to comply with the requirements of the Long Term Care Homes Act, 2007. An inspector and the Director have the authority under the Act to issue an order to a licensee. Orders include:
- An inspector or the Director may order a licensee to do anything, or refrain from doing anything, to achieve compliance with a requirement under this Act; or prepare, submit and implement a plan for achieving compliance with a requirement under the Act.
- An inspector or the Director may order a licensee to allow employees of the Ministry, or agents or contractors acting under the authority of the Ministry, to perform any work or activity at the long-term care home that is necessary, in the opinion of the person making the order, to achieve compliance with a requirement under the Act. The Director may also issue the following orders:
- Amend or Impose Conditions on Licence Order
- Renovation of Municipal Home Order
- Return of Funding Order
- Mandatory Management Order
- Revocation of Licence Order
- Interim Manager Order
Compliance order
Work and activity orders
Reports
Inspections that are written by a Long-Term Care home inspector.
Types of Inspections
The ministry employs issue-specific inspections focusing on complaints, critical incidents, mandatory reports and follow-up inspections, and the comprehensive Resident Quality Inspections (RQI).
- LTC home inspectors visit a home to inspect on a complaint, critical incident or conduct a follow-up inspection (together called CCF). The inspection is focused on the issue at hand. Relevant Inspection Protocols are used to inspect the issue in-depth and to determine if the home is compliant or non-compliant with the LTCHA and its regulations. Follow up inspections are conducted when Compliance Orders are issued to ensure that the home has corrected the non-compliance(s) identified in the Orders in a previous inspection.
- In Ontario, the Resident Quality Inspections (RQI) are a comprehensive inspection conducted using methodology that was adapted from the Quality Indicator Survey (QIS), a nursing home inspection process, developed over 15 years for the Centres for Medicare and Medicaid and rolled out across the United States. The RQI was adapted to meet specific requirements of LTCHA and the characteristics of LTC home residents.
All ministry inspections are prioritized on a daily basis depending on the harm, or risk of harm, presenting to residents. As information is received the ministry continually assess and often re-prioritize inspections to ensure that issues that present harm, or risk of harm, to residents are addressed as a priority. In some cases, several different types of inspections can be combined to allow for addressing higher priority inspections in a streamlined fashion (e.g.: if an RQI is scheduled for a LTC home, a number of other issues may be inspected/addressed simultaneously).
Complaint, Critical Incident and Follow-Up (CCF) Inspections
Resident Quality Inspections
Mount Hope Centre for Long Term Care Reviews
Source: http://publicreporting.ltchomes.net/en-ca/homeprofile.aspx?Home=c596&tab=1
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