| Message | Solution |
| Accessing the memory card. Do not remove the retentiveness carte. | You opened the SD carte du jour compartment cover while the camcorder was accessing the SD card or the camcorder started accessing the card as yous opened the SD card compartment cover. Do not remove the SD card until this bulletin disappears. |
| Back up recordings regularly | This bulletin may appear when you plough on the camcorder. In the event of a malfunction, recordings may be lost so back upward your recordings regularly. |
| Battery communication error. Does this bombardment brandish the Catechism logo? | •Y'all attached a battery pack that is not recommended by Canon for use with this camcorder.
•If you are using a battery pack recommended by Catechism for use with this camcorder, there may exist a problem with the camcorder or battery pack. Consult a Canon Service Eye. |
| Bombardment pack is not compatible. Turning off the camcorder. | A bombardment pack not recommended by Catechism for use with this camcorder was attached and the camcorder was turned on. The camcorder will automatically turn off in iv seconds. |
| Cannot play back | Clips cannot be played back from a 512 MB or smaller SD menu. Use a compatible SD card. |
| Cannot play back Check the memory menu | There is a problem with the SD card. Save your recordings and initialize the carte du jour using the [Complete Initialization] pick. If the trouble persists, utilise a different SD card. |
| Cannot play back Initialize only using the camcorder | The SD card in the camcorder was initialized using a computer. Initialize the carte with this camcorder. |
| Cannot record on this retentivity card | Clips cannot exist recorded on a 512 MB or smaller SD bill of fare. Use a compatible SD card. |
| Cannot trim the scene | Clips that were recorded or copied using other devices cannot be trimmed. |
| Accuse the battery pack | Bombardment pack is exhausted. Accuse the bombardment pack. |
| Bank check the memory carte du jour | •Cannot access the SD card. Check the carte and make certain it is inserted correctly.
•An SD card error occurred. The camcorder cannot record or display the image. Try removing and reinserting the card, or utilise a different SD bill of fare.
•You inserted a MultiMedia Card (MMC) into the camcorder. Use a compatible SD card.
•If afterward the message disappears,  /  appears in red, perform the following: Plow off the camcorder and remove and reinsert the SD card. If / turns back to greenish y'all tin can resume recording/playback. If the problem persists, salve your recordings and initialize the card. |
| Fan fault | The cooling fan may not be working properly. Consult a Canon Service Heart. |
| File name error | The folder and file numbers have reached their maximum value. Set [  Recording Setup ] -> [File Numbering] to [Reset] and delete all the clips and photos on the SD card or initialize it. |
| Initialize only using the camcorder | Initialize the SD card with this camcorder. |
| May not be possible to tape movies on this memory menu | •You may not be able to record movies on an SD menu without a Speed Course rating or rated SD Speed Class 2 or iv. Supercede the SD bill of fare with one rated SD Speed Class six or 10, or UHS Speed Class U1 or U3.
•To record 4K clips with a resolution of [3840x2160 (150 Mbps)] and to use slow & fast motility recording, apply SD cards rated UHS Speed Course U3. |
| Memory carte embrace is open | After inserting an SD card, shut the SD card compartment cover. |
| Memory menu is full | The SD card is full. Delete some recordings to free some space or supercede the card. |
| Retentivity card is write-protected | The LOCK switch on the SD carte du jour is prepare to prevent accidental erasure. Change the position of the LOCK switch. |
| No clips | There are no clips on the SD card selected. |
| No retentiveness card | Insert a uniform SD carte du jour into the camcorder. |
| No photos | There are no photos to play back. |
| Performance canceled | Clips cannot be recorded because the command data is corrupted or an encoder fault has occurred. (Control data cannot be recovered with the camcorder.) Turn the camcorder off and the on again. Remove the SD cards and reinsert them, or supersede them with new SD cards. If the trouble persists, consult a Canon Service Center. |
| Process terminated with error | The SD carte du jour compartment cover was opened during the complete initialization of an SD carte du jour or an error occurred during the initialization of an SD card. Initialize the carte again. If the SD menu still causes an error message, try replacing the SD card. |
| Recording was stopped due to insufficient write speed of the retentivity card | •The write speed of the SD carte du jour was too ho-hum then recording was stopped. Supplant the SD card with one rated SD Speed Class six or 10, or UHS Speed Class U1 or U3.
•To record 4K clips with a resolution of [3840x2160 (150 Mbps)] and to use slow & fast move recording, use SD cards rated UHS Speed Class U3.
•After repeatedly recording, deleting and editing clips (fragmented memory), it will take longer to write information on the SD card and recording may cease. Save your recordings and initialize the card. |
| Some clips could non be deleted | Clips that were protected/edited with other devices and then transferred to an SD card connected to the computer cannot be deleted with this camcorder. |
| Task in progress. Do non disconnect the ability source. | The camcorder is updating the SD carte. Wait until the operation ends and do not disconnect the Air-conditioning adapter or remove the bombardment pack. |
| This photo cannot be displayed | Yous may not exist able to display photos taken with other devices or prototype files created or edited on a computer and so transferred to an SD card continued to the computer. |
| Too many photos and MP4 movies. Disconnect the USB cable. | •The SD carte contains too many MP4 clips and photos. Disconnect the USB cable and use a card reader to transfer the recordings from the SD bill of fare. Alternatively, delete MP4 clips and photos until the SD card contains a combined total of 2,500 (Windows) / 1,000 (macOS) or fewer recordings so connect the USB cable again.
•If a dialog box appeared on the computer screen, close information technology. Disconnect the USB cable, and restore the connectedness afterwards a curt while. |
| Unable to recognize the information | The camcorder cannot recognize information that was recorded using a video configuration that is not supported (PAL or SECAM). |
| Unable to recover data | •Could not recover a corrupted file. Save your recordings and initialize the SD card using the [Complete Initialization] option.
•The camcorder may not be able to recover clips when there is non plenty space on the SD bill of fare. Delete some clips to free some space. |
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